• The organization takes the responsibility to process donations as per the instructions given by our donors, online and offline.
  • However, in case of an unlikely event of an erroneous donation or if the donor would like to apply for a refund, the organization will respond to the donor within 15 working days of receiving a valid request for refund from the donor.
  • The timely refund of the donation will depend upon the type of credit card/ banking instrument used during the transaction.
  • The donor will have to send a mail to the organization requesting refund within 2 working days of making the donation, along with payment receipt and person details necessary for initiating refund.
  • Living Waters Gospel Broadcast is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.